Set up your receptionist · TakeHome Tickets

Your company

The name is what the receptionist says when it picks up.

Company name, as callers know it Your name Your email Your cell, for setup questions Website optional

Your phone line

You keep your number. Your carrier forwards the calls you don’t answer, and we send you the steps for yours.

Business number customers call Phone carrier

Type of line Cell phone Office landline Internet phone (VoIP) Not sure

When should it answer? After hours only After hours, and daytime calls nobody picks up Not sure yet

Office hours Time zone

Work and area

Callers outside your ZIPs are told politely that you don’t cover them.

The voice

We email you a short sample of each one before anything goes live, so you can change your mind.

WarmFemale voice, friendly and unhurried CalmMale voice, low and steady BrightFemale voice, quick and upbeat SteadyMale voice, plain and clear

Anything to add to the greeting? optionalOne short sentence. It is said after your company name.

Prices on the call

It never quotes repairs. At most it says your service-call fee, and only when a caller asks what a visit costs.

When a caller asks what a visit costs Don’t give a price: the team will go over it when they call back Say our service-call fee

Where tickets go

One email per call. The ticket is in English, even when the call was in Spanish.

Send tickets toOne or more addresses, separated by commas.

Booking, later

It doesn’t book appointments yet. Tell us if you’d want that, so we know who to call first when it does.

Would you want it to book appointments? Yes Maybe No

What you schedule with optional

Anything else

What callers often ask, brands you don’t service, words it should never use.

Notes optional

Send it

I can set up call forwarding for this number. Nothing goes live until I’ve heard a test call, signed the agreement and paid the first month.

Set up your receptionist.